IMPORTANT INFORMATION PROVIDED BY THE ATO
You should be wary of emails, faxes, SMS and phone calls claiming to be from the Australian Taxation Office (ATO). These could be scams to trick you into providing either money or personal information.
Once they have your information, scammers may use it to:
- access your bank accounts
- take out loans in your name
- lodge false tax returns
- claim Centrelink or other benefits.
If you think you are a victim of a tax-related scam, phone us on 1800 008 540 (8.00am–6.00pm, Monday–Friday). You should do this as soon as possible.
You should also contact your bank or financial institution if you think a scammer has your credit card details.
Note that the ATO will never:
- ask you to pay money to receive a refund or payment from us
- ask you to pay a debt via a prepaid credit card or voucher
- ask you to provide personal information, like your TFN or credit card number, via email or SMS
- request your credit card details to process a payment on your behalf.
Click these links to find out more about: Phone scams | Email scams | SMS scams | Other scams
Alternatively visit the ATO's website.